DATA ISSUES
data collection, validating, other
MIT total data quality management program publications
http://web.mit.edu/tdqm/www/publications.shtml
see
"Knowing-Why About Data Processes and Data Quality."Journal
of Management Information & Systems, Winter 2003-4,
Volume 20, N0.3, pp. 13-39.Yang W. Lee and Diane M. Strong.
From the abstract: "ABSTRACT: Knowledge about work
processes is a prerequisite for performing work. We investigate whether
a certain mode of knowledge, knowing-why, affects work performance and
whether the knowledge held by different work roles matters for work
performance. We operationalize these questions in the specific domain
of data production processes and data quality. We analyze responses
from three roles within data production processes, data collectors,
data custodians, and data consumers, to investigate the effects of
different knowledge modes held by different work roles on data quality.
We find that work roles and the mode of knowledge do matter.
Specifically, data collectors with why-knowledge about the data
production process contribute to producing better quality data.
Overall, knowledge of data collectors is more critical than that of
data custodians.
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