The rest of these sites are
grouped by academic, government, private, and organization, but
within each group, are presented in no particular order.
Academic sources:
Statistical Good Practice Guidelines -
Overview http://www.reading.ac.uk/ssc/publications/guides.html
Several booklets are available from this site,
including Some Basic Ideas of Sampling , Guidelines
for Planning Effective Surveys and Approaches to
the Analysis of Survey Data
Statnotes Survey Research
chapter http://faculty.chass.ncsu.edu/garson/PA765/survey.htm
Good short chapter, introduction, to main issues of survey
research.
Trochim, William M. The Research Methods
Knowledge Base, Internet WWW page, at URL: http://www.socialresearchmethods.net/kb/
(version current as of August 2, 2000). See chapter
on surveys, at http://www.socialresearchmethods.net/kb/survey.htm.
Just to mention, the site says "There is no
commitment to supporting or maintaining this site in the
future," but the survey page was last revised on June
2004.
Univ of Wisconsin Cooperative Extension http://www.uwex.edu/ces/pdande/evaluation/evaldocs.html
Some
pdf
files
on
evaluation
and
methods,
including Program Development and Evaluation: Questionnaire
Design: Asking Questions with a Purpose (G3658-2). The root
page is Program Development and Evaluation http://www.uwex.edu/ces/pdande/
How to conduct a survey http://www.kevinboone.com/howto_survey.html
brief
guide
to
major
topics.
From
Kevin
Boone, School of Computing Science, Middlesex University
Introduction to Data Collection and Analysis http://www.deakin.edu.au/~agoodman/sci101/index.php
general
intro
book,
with
a
few
chapters
on surveys, how to collect and analyze the data.
Cui, Wei Wei (2003). Reducing error
in mail surveys. http://pareonline.net/getvn.asp?v=8&n=18
"Those conducting surveys
should recognize four potential sources of error -- sampling
error, non-coverage error, non-response error, and measurement
error -- and take steps to minimize their impact. Any one of
these sources of error may make the survey results unacceptable.
This article describes the four types of errors and summarizes
ways they can be reduced."
Frary, Robert B. (1996). Hints for designing effective
questionnaires. Practical Assessment, Research & Evaluation,
5(3). Retrieved March 21, 2006 from http://PAREonline.net/getvn.asp?v=5&n=3
"The
purpose
of
this
article
is
to
offer tips in designing quality questionnaires and on avoiding
common errors."
Questionnaires in Usability Engineering. A List of Frequently
Asked Questions (3rd Ed.) http://www.ucc.ie/hfrg/resources/qfaq1.html
some
pointers
on
making
questionairres.
Compiled
by:
Jurek Kirakowski, Human Factors Research Group, Cork, Ireland.,
University of Cork.
A Guide To Designing and Conducting Visitor Surveys http://ag.arizona.edu/pubs/marketing/az1056/
by Julie Leones, Extension Economist, 1998.
Guide to the Design of Questionnaires http://iss.leeds.ac.uk/info/312/surveys/217/guide_to_the_design_of_questionnaires
from Dr. Thomas F Burgess, Leeds University Business
School, University of Leeds. "A general introduction to the design
of questionnaires for survey research"
Questionnaire Design and Surveys Sampling http://home.ubalt.edu/ntsbarsh/Business-stat/stat-data/Surveys.htm
overview
of
many
topics,
kind
of
from
a statistical point of view.
Introduction to Survey Methodology and Design http://www.wpi.edu/Academics/GPP/Students/ch10.html
Prepared
for
the
Interdisciplinary
and
Global
Studies
Division, Worcester Polytechnic Institute
Wikiversity page on survey design http://en.wikiversity.org/wiki/Survey_research_and_design_in_psychology
The
primary
author of this section is James Neill, from the University of
Canberra. See his page here http://www.canberra.edu.au/faculties/health/psychology/psychology-staff
Government Sources:
The National Statistical Service http://www.nss.gov.au/nss/home.NSF/sdm?OpenView
has two guides: Basic Survey Design (a basic survey book)
and An Introduction to Sample Surveys: A User's Guide. This last
one is in the "other" section.
An Introduction to Panel Surveys in
Transportation Studies http://tmip.fhwa.dot.gov/resources/clearinghouse/282
general introduction to panel or longitudinal
surveys. Many issues are discussed, such as design,
sampling, following households. Not just for transportation
studies.
Non-Response in Household Travel Survey
http://tmip.fhwa.dot.gov/resources/clearinghouse/76
measuring, reporting, dealing with non response.
Air University Sampling and Surveying Handbook
http://www.au.af.mil/au/awc/awcgate/awcerese.htm
This
is
in
the
Sampling
and
Surveys
section
Survey steps http://www.statcan.gc.ca/pub/12-539-x/4058337-eng.htm
from statcan (statistics Canada). guidelines and
principals.
Conducting Community Surveys: A Practical Guide for Law
Enforcement Agencies http://bjs.ojp.usdoj.gov/index.cfm?ty=pbdetail&iid=600
basic review of issues.
Commercial or private sources:
Creative Research Systems at http://www.surveysystem.com especially see their resources page http://www.surveysystem.com/resource.htm
a
page
on
Resources
for
Survey
Researchers,
for example, survey design.
Survey articles http://www.scantron.com/surveysolutions/
articles on various survey topics, like survey content,
sampling, scaling, etc.
Active Campaign has a blog page on survey research http://www.activecampaign.com/blog/category/surveys-research/
that
has
a
bunch
of
brief
overviews on survey related topics, like web surveys, reliability,
validity, etc.
Organizations:
Basics of Developing Questionnaires http://www.managementhelp.org/evaluatn/questnrs.htm
Written by Carter McNamara,
PhD. Part of his site: Basic
Guide to Program Evaluation http://managementhelp.org/evaluation/program-evaluation-guide.htm
UN Statistical Division Household Surveys in Developing Countries
http://unstats.un.org/unsd/hhsurveys/index.htm
technical
report
with
sections
on
Design
and
implementation, design effect, analysis of data, survey costs.
Also see the research page on this site, which has links about
research of using the web.
Don Dillman's page http://survey.sesrc.wsu.edu/dillman/
Papers section. http://survey.sesrc.wsu.edu/dillman/papers.html
As of 15 June, included were: Dillman, Don A. and Dennis K.
Bowker. 2000. The Web Questionnaire Challenge to Survey
Methodologists. Book Chapter Forthcoming. Dillman, Don A.,
Robert D. Tortora, and Dennis Bowker. 1998. Principles for
Constructing Web Surveys. SESRC Technical Report 98-50, Pullman,
Washington. Dillman, Don A., Robert D. Tortora, John
Conradt, and Dennis Bowker. 1998. Influence of Plain vs.
Fancy Design on Response Rates for Web Surveys. Presented at
Joint Statistical Meetings, Dallas, Texas. August 1998.
Conducting Research Surveys via E-mail and the Web http://www.rand.org/pubs/monograph_reports/MR1480/index.html
some guidelines, lit reviews. 2001.
Using Electronic Surveys: Advice from Survey Professionals
http://pareonline.net/getvn.asp?v=8&n=1
"The study reports
the perceptions and recommendations of sixty-two experienced
survey researchers from the American Educational Research
Association regarding the use of electronic surveys."
Internet-based and Mail Survey: A Hybrid Probabilistic Survey
Approach (Mathew Parackal) http://ausweb.scu.edu.au/aw03/papers/
online survey design guide http://lap.umd.edu/survey_design/index.html
how to design surveys on the web.
Free tools for doing surveys
One company is CoolSurveys http://www.coolsurveys.com/
"you
just
cut
and
paste
the
html
code and place it in your web site! Within minutes, you will
have your own interactive online CoolSurvey!"
Cool Surveys is listed here http://www.acf.hhs.gov/programs/ocs/ccf/about_ccf/gbk_ta/ta_gbk_rscs.html
Lime Survey http://www.limesurvey.org/
another free survey tool
mentioned here http://www.olis.ri.gov/pubs/cesurvey2006.pdf
Lund Research http://www.lundresearch.com/
says,
on
the
company
page,
"We
are
also committed to being responsible in the community at large,
leveraging our capabilities to provide our services free of charge
to non-university based NGOs, charities and non-profit
organizations."
Phone surveys
How to Write a Telephone Survey Questionnaire http://www.ehow.com/how_8145651_write-telephone-survey-questionnaire.html
Survey Tips http://www.lcsc.edu/bchristenson/Research%20Methods.htm
has
a section on Telephone surveys, page 18, brief, mainly same points
as above. Also brief sections on other types of surveys.
How to collect customer feedback https://www.howto.gov/customer-service/how-to-collect-customer-feedback
has
a section on phone surveys
Automated phone surveys: Square Systems http://info.opinion-8.com/survey-design-consultancy.html
has some information about designing surveys for automated
phone surveys. See their guidelines http://info.opinion-8.com/telephone-survey-design-guidelines.html
and
they
also
have
a
page
on
question wording and question type.
Using PDAs to do surveys
overview of PDA data collection http://www.lokilogic.com/pda_data_collection.htm
very
brief
overview
of
collecting
data
with
PDAs.
ORGANIZATIONS WITH INFO ABOUT SURVEYS
American Statistical Association http://www.amstat.org/ and the
Survey Research Methods Section (SRMS) http://www.amstat.org/sections/srms/
See especially SRMS's What is a Survey series
here http://www.whatisasurvey.info/
in
html
format
or
can
download
the
entire file in pdf. Some are: "more about mail surveys",
"margin of error", and "what are focus groups".
Council of American Survey Research
Organizations http://www.casro.org/
especially see their page Surveys and You:
Answers to some questions about survey research http://www.casro.org/survandyou.cfm
They
have
brief
descriptions
of
surveys,
sampling,
ethical considerations, info about research companies, other
useful brief descriptions. Also see their Code of
Standards page: http://www.casro.org/codeofstandards.cfm
page last updated and checked 8/15/2011
click here to
return to methods page