The rest of these sites are
grouped by academic, government, private, and organization, but
within each group, are presented in no particular order.
Academic sources:
Univ of Wisconsin Cooperative Extension http://www.uwex.edu/ces/pdande/evaluation/evaldocs.html
Some
pdf
files
on
evaluation
and
methods,
including Program Development and Evaluation: Questionnaire
Design: Asking Questions with a Purpose (G3658-2). The root
page is Program Development and Evaluation http://www.uwex.edu/ces/pdande/
Cui, Wei Wei (2003). Reducing error
in mail surveys. http://pareonline.net/getvn.asp?v=8&n=18
"Those conducting surveys
should recognize four potential sources of error -- sampling
error, non-coverage error, non-response error, and measurement
error -- and take steps to minimize their impact. Any one of
these sources of error may make the survey results unacceptable.
This article describes the four types of errors and summarizes
ways they can be reduced."
Frary, Robert B. (1996). Hints for designing effective
questionnaires. Practical Assessment, Research & Evaluation,
5(3). http://PAREonline.net/getvn.asp?v=5&n=3
"The
purpose
of
this
article
is
to
offer tips in designing quality questionnaires and on avoiding
common errors."
Questionnaires in Usability Engineering. A List of Frequently
Asked Questions (3rd Ed.) http://www.ucc.ie/hfrg/resources/qfaq1.html
some
pointers
on
making
questionairres.
Compiled
by:
Jurek Kirakowski, Human Factors Research Group, Cork, Ireland.,
University of Cork.
Questionnaire Design and Surveys Sampling http://home.ubalt.edu/ntsbarsh/Business-stat/stat-data/Surveys.htm
overview
of
many
topics,
kind
of
from
a statistical point of view.
Wikiversity page on survey design http://en.wikiversity.org/wiki/Survey_research_and_design_in_psychology
The
primary
author of this section is James Neill
Writing survey questions https://extension.usu.edu/htm/publications/by=category/category=700
booklet, basic ideas.
Presentations on doing surveys http://faculty.nps.edu/rdfricke/index.htm
Professor Ronald Fricker, The Naval Postgraduate School's
Operations Research Department. See his presentations page.
Government Sources:
The National Statistical Service http://www.nss.gov.au/nss/home.NSF/sdm?OpenView
has two guides: Basic Survey Design (a basic survey book)
and An Introduction to Sample Surveys: A User's Guide. This last
one is in the "other" section.
Air University Sampling and Surveying Handbook
http://www.au.af.mil/au/awc/awcgate/awcerese.htm
This
is
in
the
Sampling
and
Surveys
section
Survey steps http://www.statcan.gc.ca/pub/12-539-x/4058337-eng.htm
from statcan (statistics Canada). guidelines and
principals.
Survey Methods and Practices http://www.statcan.gc.ca/pub/12-587-x/12-587-x2003001-eng.htm
"This publication shows readers how to design and conduct a census
or sample survey. It explains basic survey concepts and provides
information on how to create efficient and high quality surveys.
It is aimed at those involved in planning, conducting or managing
a survey and at students of survey design courses."
Conducting Community Surveys: A Practical Guide for Law
Enforcement Agencies http://bjs.ojp.usdoj.gov/index.cfm?ty=pbdetail&iid=600
basic review of issues. From 1999
Developing and Testing Survey Questions http://www.nidcr.nih.gov/Research/DER/BSSRB/PowerPointPresentations/DevelopingTestingSurveyQuestions.htm
Gordon Willlis, Ph.D. National Cancer Institute. 2014
Survey design and data collection http://www.stats.govt.nz/surveys_and_methods/methods/survey-design-data-collection.aspx
includes "A guide to good survey design" from 2014 or 2015. Also
includes "Methodological standard for writing and constructing a
questionnaire"
Commercial or private sources:
Creative Research Systems at http://www.surveysystem.com especially see their resources page http://www.surveysystem.com/resource.htm
a
page
on
Resources
for
Survey
Researchers,
for example, survey design.
Organizations:
Basics of Developing Questionnaires http://www.managementhelp.org/evaluatn/questnrs.htm
Written by Carter McNamara,
PhD. Part of his site: Basic
Guide to Program Evaluation http://managementhelp.org/evaluation/program-evaluation-guide.htm
UN Statistical Division Household Surveys in Developing Countries
http://unstats.un.org/unsd/hhsurveys/index.htm
technical
report
with
sections
on
Design
and
implementation, design effect, analysis of data, survey
costs. From 2005
Also see the research page on this site, which has links about
research of using the web.
Don Dillman's page http://www.sesrc.wsu.edu/dillman/papers.html Some papers include Online Appendix for “Surveying the General Public Over the Internet Using Address-Based Sampling and Mail Contact Procedures” and Determinants of Item Nonresponse to Web and Mail Respondents in Three Address-Based Mixed-Mode Surveys of the General Public, both from 2012.
Journal of survey statistics and methodology http://jssam.oxfordjournals.org/
some of the issues are free, like this article from 2014,
"Mobile Web Survey Design: Scrolling versus Paging, SMS versus
E-mail Invitations" http://jssam.oxfordjournals.org/content/2/4/498.full
Conducting Research Surveys via E-mail and the Web http://www.rand.org/pubs/monograph_reports/MR1480/index.html
some guidelines, lit reviews. 2001.
Using Electronic Surveys: Advice from Survey Professionals
http://pareonline.net/getvn.asp?v=8&n=1
"The study reports
the perceptions and recommendations of sixty-two experienced
survey researchers from the American Educational Research
Association regarding the use of electronic surveys."
Internet-based and Mail Survey: A Hybrid Probabilistic Survey
Approach (Mathew Parackal) http://ausweb.scu.edu.au/aw03/papers/
online survey design guide http://lap.umd.edu/survey_design/index.html
how to design surveys on the web.
Free tools for doing surveys
One company is CoolSurveys http://www.coolsurveys.com/
"you
just
cut
and
paste
the
html
code and place it in your web site! Within minutes, you will
have your own interactive online CoolSurvey!"
Cool Surveys is listed here http://www.guidestar.org/rxa/news/articles/2003/how-good-is-your-web-site-the-importance-of-user-feedback.aspx
Lime Survey http://www.limesurvey.org/
another free survey tool
mentioned here http://www.olis.ri.gov/pubs/cesurvey2006.pdf
Another is limeservices https://www.limeservice.com/en/
You can do 25 surveys for free. Maybe pilot.
I'm sure there are more, but these are just a few.
Phone surveys
How to Write a Telephone Survey Questionnaire http://www.ehow.com/how_8145651_write-telephone-survey-questionnaire.html
ORGANIZATIONS WITH INFO ABOUT SURVEYS
American Statistical Association http://www.amstat.org/ and the
Survey Research Methods Section (SRMS) http://www.amstat.org/sections/srms/
See especially SRMS's What is a Survey series
here http://www.whatisasurvey.info/
in
html
format
or
can
download
the
entire file in pdf. Some are: "more about mail surveys",
"margin of error", and "what are focus groups".
Council of American Survey Research
Organizations http://www.casro.org/
especially see their page Market Research, What it is and why it's
important http://www.casro.org/?page=ForThePublic
Also see their Code of Standards page: http://www.casro.org/?page=TheCASROCode
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